4Crowns Casino Terms of Use

These Terms and Conditions set out the rules that govern your use of 4Crowns' online casino and related services. They explain the relationship between us and registered users, describe basic account responsibilities, and outline how promotions, deposits and withdrawals are managed. By using our site you agree to comply with these terms and any policies we publish on the platform.

Account responsibilities

We require each player to maintain accurate and up‑to‑date account details. You are responsible for keeping your login credentials secure and for any activity that occurs under your account. If you suspect unauthorised access you must notify our support team immediately. We may suspend or close accounts where we reasonably believe there is suspicious activity, fraud, bonus abuse or a breach of these terms.

Verification checks

Account verification may be required before certain actions are permitted, including withdrawals or large transactions. Verification typically involves identity and proof‑of‑address documents. Until verification is complete we may limit access to certain features or withhold payouts.

Eligibility requirements

To register you must be at least 18 years old and able to form a binding contract under the laws of your place of residence. We may restrict access from certain jurisdictions in line with our policies. Multiple accounts per person are not permitted; if a duplicate account is identified we reserve the right to close or merge accounts and void associated balances.

Acceptable platform use

Our services are for lawful, personal use only. You must not use the platform for money laundering, to place bets on behalf of another person, or for any commercial purpose. Automated tools, bots or software that interferes with normal operation are prohibited. We may take action, including suspension and forfeiture of funds, where unacceptable use is detected.

General bonus and promotion rules

Promotions, bonuses and free spins are offered under specific promotional terms. Eligibility, wagering requirements, game contributions and any excluded payment methods will be stated in the promotion terms. We reserve the right to refuse, limit or cancel any bonus where we suspect abuse, error or where promotional terms are breached.

Deposits and withdrawals

Available payment methods and processing times are shown in your account. Deposits are usually instant; withdrawals are subject to verification and may require additional checks. We may impose deposit or withdrawal limits and apply security checks to protect customers. If a withdrawal is delayed we will provide guidance via customer support.

Dispute resolution

If you have a complaint you should contact our support team in the first instance so we can resolve the matter promptly. We aim to acknowledge complaints quickly and to investigate fairly. If a dispute cannot be resolved directly, information on further steps or independent dispute escalation will be provided on request.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified on the site or by email where reasonably possible. Continued use of our services after changes are published constitutes acceptance of the updated terms, so please review them periodically.